Privacy Policy

1. Who we are

UnlimData operates BillChat, a messaging, calling, wallet, and data services platform for users in Nigeria and other supported markets. If you have questions about this policy, contact us at unlimdataplan@gmail.com.

2. Information we collect

Depending on how you use the Services, we may collect:

• Account information: name, email address, phone number, password, and profile photo.
• Wallet and transaction data: wallet balances, funding requests, transfers, data purchases, payment references, and related transaction history.
• Chat and call data: messages, media you send, delivery/read status, call logs, and support conversations needed to operate messaging and calls.
• Contacts (with permission): phone contacts you choose to sync so we can help you find people already on BillChat.
• Device and app data: device type, operating system, app version, push notification tokens, IP address, and crash/diagnostic information.
• Usage data: features you use, approximate timestamps of activity, and similar technical logs needed for security and performance.

3. How we use your information

• Create and manage your account, including login and password reset.
• Provide chat, voice/video calls, status/stories (when enabled), wallet, and data purchase features.
• Process payments, prevent fraud, and keep your account secure.
• Send service notifications (for example, message alerts, call alerts, or transaction updates).
• Provide customer support and respond to your requests.
• Improve app performance, fix bugs, and understand how the Services are used.
• Comply with legal obligations and enforce our terms.

4. Permissions we may request on your device

BillChat may ask for device permissions such as:

• Contacts — to discover friends on BillChat.
• Camera and microphone — for calls, profile photos, and media messages.
• Photos / storage / files — to send and save media.
• Notifications — to alert you about messages, calls, and account activity.

You can revoke these permissions in your device settings. Some features may stop working without them.

5. How we share information

We do not sell your personal information. We may share information with:

• Other users you chat with, call, or interact with (for example, your name, profile photo, messages, and call activity).
• Service providers that help us operate the Services, such as cloud hosting, media storage, SMS delivery, push notifications, and payment processors.
• Professional advisers or authorities when required by law, to protect rights and safety, or to investigate abuse or fraud.

6. Data retention

We keep account, chat, call, and transaction data for as long as needed to provide the Services, resolve disputes, meet legal and accounting requirements, and protect against fraud. You may request account deletion by contacting support. Some records may remain for a limited period where the law requires it.

7. Security

We use technical and organisational measures designed to protect your information, including encrypted connections (HTTPS), access controls, and secure storage practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children’s privacy

The Services are not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps.

9. Your choices and rights

• Update your profile details and photo in the app.
• Control contacts, camera, microphone, and notification permissions in your device settings.
• Request access, correction, or deletion of your account information by contacting unlimdataplan@gmail.com.

10. International processing

Your information may be processed on servers or by providers located outside your country. Where we do this, we take steps intended to protect your information in line with this policy and applicable law.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date on this page and, where appropriate, notify you in the app or by email.

12. Contact us

For privacy questions or requests, email unlimdataplan@gmail.com or visit our Contact page.