Delete your account

What gets deleted

When your account is deleted, we remove or anonymise personal account details such as your name, email, phone number, profile photo, and app login access. Chat history, call records, and wallet/transaction records linked to your account are deleted or retained only where required by law or for fraud prevention, for a limited period.

Option 1 — Delete from the website (fastest if you have a web login)

1. Sign in to your UnlimData account on this website.
2. Open Profile / Account settings.
3. Use the Delete account section and confirm with your password.

Option 2 — Request deletion by email (BillChat app users)

1. Send an email to unlimdataplan@gmail.com.
2. Use the subject line: BillChat account deletion request.
3. Include the phone number and email registered on your account so we can verify it is you.
4. We will process verified requests and confirm when deletion is complete.

Option 3 — Contact support

You can also request deletion through our Contact page or WhatsApp support.

How long it takes

Self-service deletion on the website is immediate after confirmation. Email and support requests are usually handled within a few business days after we verify the account owner.